Remote job Data Entry Clerk, Remote Customer Service Agent in UAE

Data Entry Clerk Remote

Data entry clerk

The job duties of a remote data entry clerk focus on entering information and data into an online database. Your responsibilities in this work from home job involve filling in documents, spreadsheets, records, or other files

Customer Service Agent

What Customer Service Representatives Do About this section. Customer service representatives listen and respond to customers’ questions. Customer service representatives work with customers to resolve complaints, process orders, and provide information about an organization’s products and services.

Remote Customer Service Agent

Job Description


  • To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
  • To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
  • To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
  • Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
  • To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
  • To develop a close and harmonious working relationship with all hotel departments,
  • To attend hotel events, daily shift briefings and training to improve professional skills.


Qualifications

A strong focus on customer service

  • Prior experience in hotel front office operations is preferred
  • Excellent communication skills; fluency in English is required
  • Be able to work shifts, weekends and public holidays
  • Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
  • Additional Information
  • Remote Location ABU Dhabi

Data Entry Clerk Remote job

We are seeking meticulous and detail-oriented individuals to join our team as Data Entry Clerk. If you have a passion for accuracy, an eye for detail. As an entry-level Data Entry Clerk, you will play a crucial role in maintaining and updating our company’s database while enjoying a range of benefits that make this remote position a fantastic opportunity for growth and work-life balance.

Responsibilities

  • Accurately input and update data into our company database.
  • Verify and cross-reference data to ensure its integrity and reliability.
  • Organize and maintain electronic and physical records.
  • Assist in data cleanup and quality control initiatives.
  • Collaborate with team members to resolve data discrepancies.
  • Follow data entry guidelines and
  • protocols to maintain consistency.
  • Prioritize and manage your daily workload efficiently.
  • Stay up-to-date with company policies and data entry best practices.
  • Perform routine data audits to identify and rectify errors.
  • Generate reports and summaries from the database as needed.
  • Maintain confidentiality and security of sensitive data.
  • Assist in the development of data entry procedures and training materials.
  • Provide timely responses to data-related inquiries.
  • Contribute to process improvement discussions.
  • Attend virtual team meetings and training session

Qualifications

  • High school diploma or equivalent; further education a plus.
  • Strong computer skills, including proficiency in Microsoft Office Suite.
  • Exceptional typing speed and accuracy.
  • Keen attention to detail and excellent organizational skills.
  • Ability to work independently and meet deadlines.
  • Excellent written and verbal communication skill
  • A reliable internet connection and a quiet, dedicated workspace.
  • Previous data entry experience is a plus but not required.

Customer Service Representative Remote job

About us

We are professional, agile and our goal is to Our aim is to provide integrated solutions based on the latest technologies in all fields we cover. Our cost effective modeling along with sound competence in various technologies enables us to deliver integrated, scalable & robust solutions that help customers to achieve their business goals. NOVANOD offer IT solutions, Cyber security, ELV & Security Solutions, Home/Office automation, Digital marketing & AV solutions..

Our work environment includes:

  • Modern office setting
  • Growth opportunities
  • Wellness programs
  • Work-from-home days
  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintain financial accounts by processing customer adjustments

Job Type: Full-time

Pay: AED2,000.00 – AED3,000.00 per month

Experience:

  • customer service: 1 year (Preferred)

Ability to Commute:

  • Dubai (Preferred)

Guest Communications Agent (Russian Speaking) Remote job

Position: Guest Communications Agent (Russian Speaking) (Full time #538208)
Property / Office: Mandarin Oriental Jumeirah, Dubai
Location: Dubai, United Arab Emirates

Responsibilities

  • It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
  • To carry out any additional duties requested by management, related to hotel operational activities such preparation of Oshibori towel
  • Answer hotel’s main telephone number and connect guest and colleagues to the correct telephone extension.
  • Greet all callers with warm and sincere greeting.
  • To carry out wake-up call procedures to perfection and maintain accurate and appropriate records
  • To take and retrieve messages, both in Voicemail, in the appropriate manner.
  • To be able to take messages in writing and ensuring delivery.
  • To maintain a good working relationship with all departments
  • To make sure to assist all departments’ calls when they revert to the board.
  • Assist Reservations, Restaurant Department, Front Office and Room Service when needed but especially overnight
  • Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.
  • Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
  • Maintain complete knowledge of:

Advertised: 02 Feb 2024 Arabian Standard Time
Applications close: 02 Mar 2024 Arabian Standard Time Show more

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